Real Forms LLC v. Arkansas Realtors Association
DisputeSoft was engaged as a consulting and testifying expert by the software developer Real Forms, LLC, in its suit against the Arkansas Realtors Association. The ARA had attempted to end a software project implementation during beta testing, demanding return of payments to date and cancellation of a five-year ongoing operating and support term.
During beta testing, independent software testers identified errors in the Real Forms software which allowed agents to view the confidential client data of other agents. The ARA sent a notice of termination to Real Forms, citing security issues as the cause of the system’s failure to meet the ARA’s business needs. Real Forms argued that it had not been given time to cure the problem in accordance with its contract.
DisputeSoft computer forensics expert Hunter Jones examined the software at issue as well as prior changes made by Real Forms to fix errors in the software. He testified at trial regarding best practices in software development projects, particularly with respect to software testing and error correction. Mr. Jones explained to the court that Real Forms had taken proper and timely corrective actions.
The jury found for Real Forms, LLC, and awarded damages and legal costs.
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