County of Orange v. Tata Consultancy Services

OC v. TCS, a software project failure caseDisputeSoft was engaged in September 2014 by the County of Orange, California in the matter of County of Orange v. Tata Consultancy Services LTD., et al., in the United States District Court for the Central District of California. The case involved a failed effort by Tata Consultancy Services (TCS) to develop a new property tax management system for the County as part of a multiyear system modernization effort. The County alleged that TCS breached its software implementation contract and fraudulently misrepresented the extent to which work was completed in order to extend the term and cost of the project.

DisputeSoft’s Nick Ferrara, Isaac Pflaum, Josh Siegel and other experts conducted extensive analyses of the project’s documentation and systems, including analyses of process documents, architectural documents, testing documents, source code, defect reports, and software development and testing tools used during the project, including IBM Rational and Microsoft Team Foundation Server. Our analyses included determining the extent to which TCS adhered to its established software development processes, comparing the as-planned architecture of the system to the as-built architecture, and evaluating testing data contained in multiple testing systems and documents.

Managing Partner Jeff Parmet concluded that TCS had failed to develop PTMS using an “n-tier” architecture in accordance with its RFP response and design documents; that TCS deviated from its established software development processes; and that TCS misrepresented the extent to which unit and system testing had been completed during the project. Mr. Parmet proffered these opinions at deposition and in both expert and rebuttal reports. Just prior to trial, the parties entered into a settlement agreement under which TCS agreed to pay $26 million in damages to the County of Orange.

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Read the press release here.