“H.B. Fuller Co. has won a $12.8 million arbitration case against a management consulting agency that was helping the Vadnais Heights company with implementation of new enterprise resource planning (ERP) software.
An arbitrator in Minneapolis awarded the damages in the case against Accenture and also ruled that H.B. Fuller did not owe another $1.4 million in fees, bringing total damages to more than $14 million.
The new software was supposed to ‘go live’ in North America in April 2014, and problems with the implementation were apparent almost immediately, Fuller said.”