Waste Management v. SAP

Waste Management v. SAP, a software project failure caseDisputeSoft was engaged by Waste Management, Inc. in the matter of Waste Management, Inc. v. SAP. Waste Management alleged fraud, misrepresentation, and breach of contract by SAP, a major vendor of enterprise resource planning (ERP) software.

In 2005, Waste Management entered into a contract with SAP to license SAP’s “Waste & Recycling” software product. According to Waste Management’s complaint, SAP represented that its product was an “out-of-the-box” solution that required minimal customization. Waste Management alleged that the product as delivered was not capable of supporting Waste Management’s stated requirements without substantial modifications, and that they had been deceived by a “fake” product demonstration.

DisputeSoft analyzed documents and deposition testimony related to Waste Management’s claims of fraudulent misrepresentation and breach of contract. DisputeSoft software failure experts Jeff Parmet and Todd Trivett authored an expert report opining on these allegations and SAP’s adherence to industry standards governing project management and software engineering.

Prior to depositions and trial, Waste Management and SAP settled the case for an undisclosed amount.

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